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Hotel and Restaurant Management
Customer Service and Housekeeping
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Hotel and Restaurant Management
Welcome!
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E-Books
Books @ HCC Libraries
Hospitality Management, Sales, and Marketing
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E-Books
Books @ HCC Libraries
Kitchen, Food, and Beverage
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Video Series: The Great Food Revolution
E-Books
Books @ HCC Libraries
Customer Service and Housekeeping
E-Books
Books @ HCC Libraries
Health, Safety, and Security
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Video Series: Health, Safety, and Security in the Hospitality Industry
E-Books
Books @ HCC Libraries
Open Educational Resources (OER)
COVID-19 and the Food Industry
Video Series: Quality Customer Service
The Goals of Customer Service
Online Customer Service
Person-to-Person Customer Service
Quality Customer Service
Superior Customer Service
Telephone Customer Service
Video Series: Benefits of Good Housekeeping
Housecleaning 101: Fighting the War on Grime
Housekeeping How-Tos
Passover Preparations in the Jewish Household
Why Buildings Make You Sick
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